F.A.Q.

  1. How is a PROcreations Lab Coat different from other medical lab coats?
  2. How long will I have to wait for my Lab Coat(s) to arrive?
  3. My office protocol calls for a specific color of embroidery. Can you accommodate this?
  4. I need embroidery in a language other than English. Can this be provided?
  5. How do I care for my PROcreations medical lab coat?
  6. I am responsible for procuring medical lab coats for a large organization. Can you work with us to provide large orders and a discount?
  7. Can my organization sell PROcreations products?
  8. What is PROcreations’ return policy?

1. How is a PROcreations Lab Coat different from other medical lab coats?
First of all, PROcreations Lab Coats are made to fit the expanding curves of a pregnant body. It has an adjustable waist belt which buttons neatly across the back, looking crisp and professional at any size. It is also designed to be roomier around the bust line and the armholes, for maximum comfort.

Also, a PROcreations Lab Coat is made from high quality poly/cotton twill, which will always look terrific. It has been treated with Stain Armor, a unique finish which protects the fabric against water and oil based stains, making them easier to remove.

2. How long will I have to wait for my Lab Coat(s) to arrive?
Most PROcreations Lab Coats will be made for you the next business day. Embroidery orders take an additional 7-10 business days. We will email you as soon as your coat leaves the shop.

3. My office protocol calls for a specific color of embroidery. Can you accommodate this?
Absolutely! Please contact us at customer.service@maternitylabcoats.com or 866-366-1213. We’ll be happy to work with you!

4. I need embroidery in a language other than English. Can this be provided?
We can try! Please contact us at customer.service@maternitylabcoats.com or 866-366-1213. We will then have to check with our embroidery suppliers and get back to you.

5. How do I care for my PROcreations medical lab coat?
Care Instructions :
Machine wash cold or warm, Normal cycle.
Do not use any detergent that contains bleach. Tumble dry on low or medium heat, or Air dry.
Optional: Iron on low heat to maintain fabric luster
We do not recommend the use of any strong Laundry detergents or high drying temperatures

6. I am responsible for procuring medical lab coats for a large organization. Can you work with us to provide large orders and a discount?
Bulk Order Discounts for Orders of 10+ Lab Coats are available. Contact bulk.sales@maternitylabcoats.com, or call us at 866-366-1213.

7. Can my organization sell PROcreations products?
Wholesale Pricing is available through the PROcreations Reseller Program. We would be happy to develop a plan to meet the needs of your organization, whether it is an office or hospital, another online merchant, or a retail store. Contact reseller.program@maternitylabcoats.com, or call us at 866-366-1213.

8. What is PROcreations’ return policy?
Your satisfaction is our priority. You may return an item within 45 days of the original order date for an exchange or refund if you’re not completely satisfied.

Follow the instructions below:

Please send back your items in their original packaging along with tags and any other information and material.
Send items to PROcreations Returns Department
3665 Pennsylvania Ave.
Weirton, WV 26062 .

Please include the “returns” section of your packing slip, noting the following information: Your name and full address, Email address, and phone number where we can contact you with questions. For returns, we will credit the original payment method. We apologize that we cannot refund the shipping costs unless the item was damaged or defective. For exchanges, note what item you would like in exchange. Please state clearly the reason for return/exchange.

That’s it! If you’ve provided your email address, we’ll let you know when we receive your package. Otherwise, please allow 10-15 business days to process your exchange, credit or refund.

Exchanges will ship with no additional shipping charge. Original shipping costs are non-refundable.

If you have any questions, call us at 866-366-1213 or contact customer.service@maternitylabcoats.com with your order details.

Unfortunately, we cannot exchange or refund any items that are personalized/embroidered unless the item is defective. Please verify all your instructions before sending in the embroidery form to ensure that there will be no problems.